Crown Royal RS 7300 Junk

 
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cn670
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Post by cn670 » Sat. Dec. 17, 2016 3:29 pm

My friend just installed this stove 6 weeks ago. Burned wood briefly and 1/2 ton of coal .... the end result grates burned right out.

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Last edited by cn670 on Sat. Dec. 17, 2016 3:34 pm, edited 1 time in total.


 
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SWPaDon
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Post by SWPaDon » Sat. Dec. 17, 2016 3:31 pm

Wow, can you post a picture of the stove, so we know what it looks like?
Did he keep the ashes cleaned out of it?

 
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cn670
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Post by cn670 » Sat. Dec. 17, 2016 4:00 pm

Ashes were removed every day. The grates look like there was a torch put to them. Local sales representative is pissed .

 
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Post by SWPaDon » Sat. Dec. 17, 2016 4:06 pm

I know it should be covered under warranty, I just hope the next set of grates last a little longer.

 
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cn670
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Post by cn670 » Sat. Dec. 17, 2016 4:30 pm

Warranty covers it but what do you do when your replacing the grates on your own?

 
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SWPaDon
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Post by SWPaDon » Sat. Dec. 17, 2016 4:43 pm

cn670 wrote:Warranty covers it but what do you do when your replacing the grates on your own?
Dunno what to tell you, except that it's too bad he wasn't a member of this forum. The guys here could have helped him immensely before the purchase was made.

Windyhill4.2 has an EFM in a truck box that he absolutely loves.

windyhill4.2 @ From OWB to EFM520 Installed in Truck Box

 
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Post by lzaharis » Sat. Dec. 17, 2016 5:57 pm

cn670 wrote:My friend just installed this stove 6 weeks ago. Burned wood briefly and 1/2 ton of coal .... the end result grates burned right out.
============================================================================

It was one of two things: Either he was using coke for fuel and perhaps did not know it or the smelter where the grates were cast is using substandard ingredients to make the melt metal in the smelter prior to the casting of the grates in the sand molds.


 
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Post by CapeCoaler » Sat. Dec. 17, 2016 7:19 pm

There was ash under those grates...
Moving air will keep them from melting...
Ash blocking that air will allow the coal fire to raise the grates temp...
To the melting point... :sick:
The rest of the grates will be found as nice artwork in the ashes... ;)

 
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Post by BunkerdCaddis » Sat. Dec. 17, 2016 10:33 pm

I had a Mahoning owb for 18 years and never had a problem like that, even burnt some coal in it at times but mostly wood...And books and oil filters and yeah...mostly wood :o

 
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Post by warminmn » Sat. Dec. 17, 2016 11:12 pm

CapeCoaler wrote:There was ash under those grates...
Moving air will keep them from melting...
Ash blocking that air will allow the coal fire to raise the grates temp...
To the melting point... :sick:
The rest of the grates will be found as nice artwork in the ashes... ;)
You are probably right. Some stoves don't have a deep ash pan area and some do. But it wouldnt matter if the pan was 2 feet high if not emptied, even if it was just one time. if its something else let us know.

 
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Post by SWPaDon » Sat. Dec. 17, 2016 11:14 pm

warminmn wrote:
CapeCoaler wrote:There was ash under those grates...
Moving air will keep them from melting...
Ash blocking that air will allow the coal fire to raise the grates temp...
To the melting point... :sick:
The rest of the grates will be found as nice artwork in the ashes... ;)
You are probably right. Some stoves don't have a deep ash pan area and some do. But it wouldnt matter if the pan was 2 feet high if not emptied, even if it was just one time. if its something else let us know.
That was the first question I asked. He said his friend said the ashes were emptied.

 
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Post by warminmn » Sat. Dec. 17, 2016 11:56 pm

But it only takes once. Maybe the ashes need to be removed twice a day? It could have been severely overheated too, but then they may have just cracked or warped, not melted. Im always leery of calling a manufacturers item junk without real proof.

 
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Post by cn670 » Sun. Dec. 18, 2016 7:54 am

I'm not Leary of calling something junk when I saw the castings . I don't know where their grates were manufactured but I've left ashes up to the grates numerous times in my hand fired and have never seen an issue like that. Honestly the grates were not flat because the castings were out of whack right from installation.

 
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Post by SWPaDon » Sun. Dec. 18, 2016 7:57 am

cn670 wrote:I'm not Leary of calling something junk when I saw the castings . I don't know where their grates were manufactured but I've left ashes up to the grates numerous times in my hand fired and have never seen an issue like that. Honestly the grates were not flat because the castings were out of whack right from installation.
Then your friend was already in contact with the Rep, and the issue was already being investigated?

 
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Post by cn670 » Sun. Dec. 18, 2016 8:08 am

Yes. New set was put in last night and they lay flat and in line . The grates are under warranty for 5 years. Hopefully no more issues. Supposedly this is not the 1st issue the sales rep has seen this season , and this is a new product that they are carrying.


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