AHS Customer Experience Poll (EVEN IF YOU DON"T OWN ONE)

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How would you rate your experience with AHS?

Loved it!!
19
43%
Liked it
16
36%
Just another company
5
11%
Bad Experience
1
2%
Would advise others to stay away!
3
7%
 
Total votes: 44

User avatar
PatrickAHS
Member
Posts: 141
Joined: Wed. Oct. 01, 2008 10:12 am
Stove/Furnace Make: Alternate Heating Systems LLC

Post By: PatrickAHS » Thu. Feb. 05, 2009 3:16 pm

How would you rate your overall experience dealing with AHS? Any dealings with AHS.

This is for all dealings with AHS. Whether or not you own one of our units.

Please note if you do own a unit and what type it is if you do.

Also note why you voted the way you did.


User avatar
PatrickAHS
Member
Posts: 141
Joined: Wed. Oct. 01, 2008 10:12 am
Stove/Furnace Make: Alternate Heating Systems LLC

Post By: PatrickAHS » Thu. Feb. 05, 2009 7:44 pm

Explanation of choice? Or is the competition in here as well?

User avatar
brckwlt
Member
Posts: 2740
Joined: Tue. Jan. 27, 2009 8:32 pm
Stove/Furnace Make: Axeman-Anderson
Stove/Furnace Model: Rebuilt 1953 AA-130
Location: Sunbury, PA

Post By: brckwlt » Thu. Feb. 05, 2009 9:54 pm

Dealing with ahs has been a pleasure. very understanding and fast to respond to emails. cant wait to purchase a boiler from your co.

User avatar
AdkCoal
Member
Posts: 95
Joined: Fri. Sep. 26, 2008 1:41 pm
Stove/Furnace Make: Keystoker
Stove/Furnace Model: KAA-2

Post By: AdkCoal » Fri. Feb. 06, 2009 9:58 am

Many years ago, my family purchased an Eshland Wood Gun. The boiler rotted through in about 5 years and the welder we hired to repair it stated that the materials used to manufacture it were sub-standard.

Having said that, I hear nothing but praise for your current stuff.
Last edited by AdkCoal on Fri. Feb. 06, 2009 2:01 pm, edited 1 time in total.

User avatar
Freddy
Member
Posts: 6741
Joined: Fri. Apr. 11, 2008 2:54 pm
Stoker Coal Boiler: Axeman Anderson 130 (pea)
Hot Air Coal Stoker Stove: Reading piece o' junk in the barn (rice)
Coal Size/Type: Pea size, Superior, deep mined
Location: Orrington, Maine

Post By: Freddy » Fri. Feb. 06, 2009 12:02 pm

I talked with AHS a couple of times on the phone. They were honest, knowledgeable, and pleasant. My friend bought an AHS, they gave him a delivery date & were actually a week or so early.

User avatar
Matthaus
Verified Business Rep.
Posts: 1923
Joined: Mon. Oct. 02, 2006 8:59 am
Stoker Coal Boiler: Leisure Line WL110 Dual Fuel, natural gas
Hot Air Coal Stoker Stove: Leisure Line Lil' Heater (rental house)
Coal Size/Type: Rice and Buckwheat Anthracite
Location: Wilkes Barre, PA

Post By: Matthaus » Fri. Feb. 06, 2009 9:05 pm

Now what yellow bellied SOB is posting negative votes without the courage to fess up to why!? :P

User avatar
Freddy
Member
Posts: 6741
Joined: Fri. Apr. 11, 2008 2:54 pm
Stoker Coal Boiler: Axeman Anderson 130 (pea)
Hot Air Coal Stoker Stove: Reading piece o' junk in the barn (rice)
Coal Size/Type: Pea size, Superior, deep mined
Location: Orrington, Maine

Post By: Freddy » Sat. Feb. 07, 2009 7:22 am

Matthaus wrote:Now what yellow bellied SOB is posting negative votes without the courage to fess up to why!? :P
It wasn't really negative, it was "Advise others to keep away" You see, maybe it's in the hope that he(she) can get theirs faster. :) If they could have expanded on it, it would have said "Advise others to keep away until I get mine". :)

User avatar
Matthaus
Verified Business Rep.
Posts: 1923
Joined: Mon. Oct. 02, 2006 8:59 am
Stoker Coal Boiler: Leisure Line WL110 Dual Fuel, natural gas
Hot Air Coal Stoker Stove: Leisure Line Lil' Heater (rental house)
Coal Size/Type: Rice and Buckwheat Anthracite
Location: Wilkes Barre, PA

Post By: Matthaus » Sat. Feb. 07, 2009 8:10 am

Freddy wrote:snip.... it would have said "Advise others to keep away until I get mine". :)
Still a YB SOB! :lol:


User avatar
whistlenut
Member
Posts: 3548
Joined: Sat. Mar. 17, 2007 6:29 pm
Stoker Coal Boiler: AA130's,260's, AHS130&260's,EFM900,GJ & V-Wert
Hand Fed Coal Boiler: Franks,Itasca 415,Jensen, NYer 130,Van Wert
Hot Air Coal Stoker Furnace: Alaska, EFM, Keystoker, Yellow Flame
Hot Air Coal Stoker Stove: Alaska, Keystoker-2,Leisure Line
Hand Fed Coal Stove: Alaska, Gibraltar, Keystone,Vc Vigilant 2
Hand Fed Coal Furnace: Ford, Jensen, NYer, Van Wert,
Baseburners & Antiques: Glenwoods
Coal Size/Type: Barley, Buck, Rice ,Nut, Stove
Other Heating: Oil HWBB
Location: Central NH, Concord area

Post By: whistlenut » Sat. Feb. 07, 2009 8:15 am

I concur with the YB SOB. Either you have 'a pair' or not. Cheap shot. It is your absolute right to have an opinion, but we all have heard: "Opinions are like A**holes, everyone got one."

George
Member
Posts: 45
Joined: Fri. Dec. 23, 2005 9:29 pm
Hot Air Coal Stoker Stove: Alaska Cast Consol 3 w/ coaltrol
Location: Boothwyn, Pa

Post By: George » Tue. Feb. 10, 2009 8:45 am

A few years ago my wife and I took a ride out to look at a coal gun. I like the design of the boiler and the units are built like a tank. I think they are an efficient unit, and I like the fact there is only a five inch stack connection. Can't remember who I talked with, but he gave me the tour of the shop fabricating area and answered all of my questions. When talking about maintenance of the boiler, he even pointed out the most common problem areas which would not be a concern for a long time in the life of the unit. AHS takes pride in their workmanship.
The only reason that I did not buy it then was I have never used coal before and I was concerned about finding coal locally and mostly disposal of ash where I live. Found out that the ash disposal is no problem, a can get coal 20 miles from where I work. The Bride is happy with the stoker stove we purchased, but I would be happier with a boiler that would take care of my DHW also. Maybe some day.
George :)

rlh48
New Member
Posts: 16
Joined: Mon. Aug. 04, 2008 2:11 pm
Stove/Furnace Make: AHS 130 coal boiler

Post By: rlh48 » Tue. Feb. 10, 2009 11:08 am

My experience with AHS when I picked up my boiler was great. I was lost in the hills down there and called them and was soon on the right road. ( they do need a bigger sign). Very helpful showing how it works and very helpful when loading it. But to all who might order one and pick it up(AHS 130), it comes all together and weights 900 lbs. Glad I have a drive in cellar!!
I love the boiler, can not believe how easy it is to take care of. And heats the house and DHW with no problem.

Rich. :lol:

User avatar
efo141
Member
Posts: 504
Joined: Thu. Jun. 05, 2008 8:25 pm
Stove/Furnace Make: New Yorker/Keystoker
Stove/Furnace Model: WC90-----/Kaa-2
Location: Western MA

Post By: efo141 » Tue. Feb. 10, 2009 12:54 pm

I have heard good things about the AHS-130 and the AA-130 but it would not work for me because it was too big. Have you thought of building a 90k-100k stoker unit?
Ed

User avatar
PatrickAHS
Member
Posts: 141
Joined: Wed. Oct. 01, 2008 10:12 am
Stove/Furnace Make: Alternate Heating Systems LLC

Post By: PatrickAHS » Tue. Feb. 10, 2009 3:23 pm

rlh48 wrote:My experience with AHS when I picked up my boiler was great. I was lost in the hills down there and called them and was soon on the right road. ( they do need a bigger sign). Very helpful showing how it works and very helpful when loading it. But to all who might order one and pick it up(AHS 130), it comes all together and weights 900 lbs. Glad I have a drive in cellar!!
I love the boiler, can not believe how easy it is to take care of. And heats the house and DHW with no problem.

Rich. :lol:
It can be shipped in two pieces

User avatar
PatrickAHS
Member
Posts: 141
Joined: Wed. Oct. 01, 2008 10:12 am
Stove/Furnace Make: Alternate Heating Systems LLC

Post By: PatrickAHS » Tue. Feb. 10, 2009 3:24 pm

efo141 wrote:I have heard good things about the AHS-130 and the AA-130 but it would not work for me because it was too big. Have you thought of building a 90k-100k stoker unit?
Ed
Indeed we have and I would say maybe one day.

jhish
New Member
Posts: 15
Joined: Sat. Feb. 14, 2009 3:13 pm
Stove/Furnace Make: AHS - Coal Gun
Stove/Furnace Model: S-130

Post By: jhish » Sat. Feb. 14, 2009 3:33 pm

Just like to say that AHS was great. I bought my S-130 two years ago. The owner was traveling in my direction for other interests and actually delivered it to my house personally. His wife and children were with him as well. They were a wonderful family and Jeff was very professional. Since it's installation, Jeff has helped me with minor tweeking and building my own feed auger. The boiler runs great and I'm gald I bought AHS.


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