I woke the Gentle Ben! The Wheaties are OK, although I prefer milk only on mine. Ben, here is the deal: 26 pages of posts on 'backfires' on the COAL FORUM.....I know you are a bright guy, and AHS is an stand-up company, AND you know I have 4 130's, and 2 260's. I had a gassification boiler before the coal boiler. Up here there are dozens of gasser boilers, many more 130's and 260's, even an occasional 500K. Your waste oil boilers are the best built on the market.........and I'm the first to relay info on your products. My folks that have them love them......kinda like a new pet that becomes family.
The deal is, without any blame intended, PLEASE help solve the backfire mystery for those folks. It works for all coal products....be the voice of reason.....don't let this be a mystery. AA's pop, all handfed's can.......You are a respected voice, feel free to use it!!!!
We all know what situation causes it and operator inexperience is a big part of it, but when the baro rips off the 'T', the lady of the house asks lots of questions.
Step up, be available and offer answers. I laugh at folks who are afraid it will happen to them....after 44 years (back to handfed days) I have had it happen to hand and stoker rigs.
Everyone who has a handfed must have been lying if they said it never happens.....Unlike Harmon, you guys are accessible, polite and ready to move forward, and WILL provide answers. Brian is always available, as is Pete Axeman if you need him, Tom at Keystoker, Matt and Dave at LL,Arnie, Grumpy Joe, Coalberner Jay, Steve, Dave O, Mike, Greg. We are all in this together, and like it or not we will continue along, albeit the road gets bumpy once in a while.
You have thousands of customers and many more newbees waiting.......I'd absolutely love to have a shop/business like consumer reports that did heating equipment......NG, Propane, Oil, Coal, Wood, Pellets, Bio-MaSS. NOT ENOUGH TIME, BUT ........
as you might guess, lobbyists don't go to the front of any line that leads to me, nor do regulators. You could dump 25 tons of 'Common Sense Concentrate' on those idiots and not ONE Fubbing OUNCE could penetrate that SIT DOWN TO PEE GROUP. Dumber than a pound of rocks!!! ...and not black rocks either!
The coal forum has been a lifesaver for new folks and wonderful for old time/long time users........except for the political side........
I know you are busy, but this advertizing is priceless. Thousands have access to it........so expect a phone call today. I like to solve problems, not create them. We ARE on the same side! As oil prices rise, I hope you can ramp up production too. The wait is just starting to ramp up........Doug
Back to the topic.....Look around , your first choice is excellent, check the price on your second and you will start to open other doors. Dean started a wonderful company.....ask what happened to him. He still is a great person.....no thanks to corporate America.