Why Cant I Get This Stupid Printer to Connect???

theo · Post by **theo** » Sun. Jan. 24, 2016 9:39 am

Have a Pixma MG 3522 printer taht I can not get to work,,, tried wireless mode and cable mood. Keep getting a message that it can not find the printer. I use the startup disc and it will not install, shut my firewall and norton off, still no install. Any idea's would be helpfull.

D-frost · Post by **D-frost** » Sun. Jan. 24, 2016 9:57 am

Theo,
Look at the CD label to see if it supports your operating system. If it does, maybe a bad CD. Go to Canon web site and download driver. Also, see if you meet the hardware requirements to(memory, CPU, disk space) to connect to the Canon. Hope this helps.
Cheers

Snotzalot · Post by **Snotzalot** » Sun. Jan. 24, 2016 10:02 am

Did you shut off and restart the computer with the printer plugged in?

McGiever · Post by **McGiever** » Sun. Jan. 24, 2016 10:04 am

Uninstall printer in PC where it is shown "installed", disconnect printer cable from PC and forget about the disk...now "restart" PC and wait for PC then you may plug printer back into PC and it will be installed, all you need do is enjoy.

freetown fred · Post by **freetown fred** » Sun. Jan. 24, 2016 10:16 am

AND!!! if none of that works T--

---the old SMITTY philosophy

SWPaDon · Post by **SWPaDon** » Sun. Jan. 24, 2016 10:31 am

freetown fred wrote:AND!!! if none of that works T-- ---the old SMITTY philosophy

That's what I was kinda thinkin' ,FF. He did say the 'printer' was to be installed 'inside' the computer...........a bigger hammer should accomplish the task at hand.

CapeCoaler · Post by **CapeCoaler** » Sun. Jan. 24, 2016 10:47 am

RTFM...

install software before attaching printer...
Start with usb first...
download software from MFG web site...
Make sure it is supported on your version of OS...

Post by **Richard S.** » Sun. Jan. 24, 2016 1:22 pm

Theo whenever installing a new deice it's best to go to the manufacturers website and get the latest drivers. The disc shipped with the device is often outdated when they ship it. This will be particularly important if it's different OS or the OS is not listed as supported. They will add drivers for new OS's as long as it's recent device.

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mg-series-inkjet/mg3520

As CapeCoaler suggested, unplug from the computer. Uninstall anything related to the printer. Run the file from the link above and then reattach the printer.

McGiever wrote:Uninstall printer in PC where it is shown "installed", disconnect printer cable from PC and forget about the disk...now "restart" PC and wait for PC then you may plug printer back into PC and it will be installed, all you need do is enjoy.

That may or may not work depending on if Windows has the driver in their library. It may also be a generic driver that won't give you the full capabilities of the printer either.

davidmcbeth3 · Post by **davidmcbeth3** » Sun. Jan. 24, 2016 2:32 pm

theo wrote:Have a Pixma MG 3522 printer taht I can not get to work,,, tried wireless mode and cable mood. Keep getting a message that it can not find the printer. I use the startup disc and it will not install, shut my firewall and norton off, still no install. Any idea's would be helpfull.

Operating system info would be helpful ...

Neilman · Post by **Neilman** » Sun. Jan. 31, 2021 5:12 pm

Oh, I so hate technology as I have no idea how to work with it

Dianapak · Post by **Dianapak** » Sun. Jan. 31, 2021 5:19 pm

Haha, yeah, totally agree with you! I am no friends with technology either...

Holdencoal · Post by **Holdencoal** » Sun. Jan. 31, 2021 5:33 pm

I had to finally upgrade my HP 4500 because it did the same thing.

WNY · Post by **WNY** » Mon. Feb. 01, 2021 5:29 am

I believe I did mine from the MFR website, worked perfectly. nice having Wifi on the printer.
you never know how long it's been sitting at the retailer, CD could be out of date.

CapeCoaler · Post by **CapeCoaler** » Tue. Feb. 02, 2021 11:42 pm

Always go to MFG website to download latest drivers and software...
But I like picking up 'broken wifi printers' for $30...

Holdencoal · Post by **Holdencoal** » Wed. Feb. 03, 2021 9:13 am

I bought a new hp M15w laser printer for $100 on amazon because oldest is home three days. This was the best upgrade I made.