Some REALLY Nasty Reading Nut Coal
- DennisH
- Member
- Posts: 336
- Joined: Mon. Feb. 21, 2011 8:35 am
- Location: Escanaba, MI
- Hand Fed Coal Furnace: Yukon-Eagle Klondike IV
- Other Heating: Propane
Have any of you experienced the really bad quality of some Reading nut coal purchased in 2015? I bought four pallets of the stuff, in black bags this past October. I've had over sixty bags that was really nasty/wet inside and full of globs of thick fines. It's probably the worst quality coal I've ever burned. I could understand a few bags of questionable quality, but what I've got borders on the absurd. As I was loading the bags into my basement this past fall I got a really bad feeling when over ten bags with small holes in the bottom started leaking black goo all over the place. I never even put those ones in the basement.
Unfortunately my dealer only carries Reading. The Reading I bought in 2014, in white bags, was pretty good stuff. Prior to that he stocked and I burned Blaschak, and I never had any wetness or fines issues to speak of.
Anybody else get stuck with some pretty crappy Reading nut coal??
Unfortunately my dealer only carries Reading. The Reading I bought in 2014, in white bags, was pretty good stuff. Prior to that he stocked and I burned Blaschak, and I never had any wetness or fines issues to speak of.
Anybody else get stuck with some pretty crappy Reading nut coal??
- windyhill4.2
- Member
- Posts: 6072
- Joined: Fri. Nov. 22, 2013 2:17 pm
- Location: Jonestown,Pa.17038
- Stoker Coal Boiler: 1960 EFM520 installed in truck box
- Hand Fed Coal Stove: Crane 404 with variable blower
- Coal Size/Type: 404-nut, 520 rice ,anthracite for both
I have never used bagged Reading coal,we have burnt many tons of Reading rice & a few tons of nut,but we use bulk.
We have never had any issues with Reading coal,we like it alot
We are currently burning Gale rice & like it even better
We are still burning Reading nut & will be the rest of this season.
My main complaint with their nut is all the pea & buck mixed in.
We have never had any issues with Reading coal,we like it alot
We are currently burning Gale rice & like it even better
We are still burning Reading nut & will be the rest of this season.
My main complaint with their nut is all the pea & buck mixed in.
-
- Member
- Posts: 143
- Joined: Fri. Mar. 13, 2015 4:08 pm
- Location: Southern Berkshires
- Stoker Coal Boiler: KA-6
- Coal Size/Type: Rice Coal
Am burning Reading coal for the 1st time, am a brand new coal burner this year, and bought 4 tons in black bags in August. The size of the rice has been uniformly the same with no debris. Some bags, however have a pint or 2 of water in them, which caused me a major headache in December. Once I started drying the coal a bit before pouring it in the hopper, I have not had any problems. Drying it a bit though, is somewhat of a pain.It does seem to make a lot of ash of all sizes though.
- davidmcbeth3
- Member
- Posts: 8505
- Joined: Sun. Jun. 14, 2009 2:31 pm
- Coal Size/Type: nut/pea/anthra
Coal should be delivered dry. No free water. Its a major complaint I have with many suppliers. They think because coal is fine wet (water does not hurt coal per se but water in a stove is evil).
- DennisH
- Member
- Posts: 336
- Joined: Mon. Feb. 21, 2011 8:35 am
- Location: Escanaba, MI
- Hand Fed Coal Furnace: Yukon-Eagle Klondike IV
- Other Heating: Propane
Well, I sent pictures of the really nasty Reading nut coal I'm saddled with to a company representative, and quickly got a nice response from the company. We'll see if anything comes of it.
Mr. Hopkins,
First, I can’t apologize enough for the quality of the product pictured. This is definitely not the best Reading Anthracite can do, and I am embarrassed that any Customer received this product. At this time I don’t have answers as to what occurred, but I have forwarded your message and pictures to virtually everyone in the company and believe me I will find out. I realize that answers don’t help with your situation and I will work with Ken Warner at K.W. Feeds to get you replacement product as he receives new shipments this spring and summer. I will be in contact with both you and Ken Warner in the near future to be certain that this matter is resolved.
Again, my sincerest apologies.
Scott Kline
Sales Representative
Reading Anthracite Company
Mr. Hopkins,
First, I can’t apologize enough for the quality of the product pictured. This is definitely not the best Reading Anthracite can do, and I am embarrassed that any Customer received this product. At this time I don’t have answers as to what occurred, but I have forwarded your message and pictures to virtually everyone in the company and believe me I will find out. I realize that answers don’t help with your situation and I will work with Ken Warner at K.W. Feeds to get you replacement product as he receives new shipments this spring and summer. I will be in contact with both you and Ken Warner in the near future to be certain that this matter is resolved.
Again, my sincerest apologies.
Scott Kline
Sales Representative
Reading Anthracite Company
-
- Member
- Posts: 46
- Joined: Wed. Oct. 21, 2015 12:25 pm
- Location: Frederick MD
- Hand Fed Coal Stove: DS1600
- Coal Size/Type: Nut Anthracite
- Other Heating: Geothermal
Great reply from the company. Admitted that you received a substandard product. I would ask for an extra free ton at no charge for your troubles. Ask for what will make you feel good about doing business with them agaim.
- davidmcbeth3
- Member
- Posts: 8505
- Joined: Sun. Jun. 14, 2009 2:31 pm
- Coal Size/Type: nut/pea/anthra
Thanks for the good coal in the summer ! Kudos on your customer service !
I burned a few tons of Reading this year .. had to re-water-ify it ... that was fun !
I burned a few tons of Reading this year .. had to re-water-ify it ... that was fun !
-
- Member
- Posts: 46
- Joined: Wed. Oct. 21, 2015 12:25 pm
- Location: Frederick MD
- Hand Fed Coal Stove: DS1600
- Coal Size/Type: Nut Anthracite
- Other Heating: Geothermal
Hmmm. Not how I would work to remedy the situation.davidmcbeth3 wrote:Thanks for the good coal in the summer ! Kudos on your customer service !
I burned a few tons of Reading this year .. had to re-water-ify it ... that was fun !
When you are in a pile of excrement make fertilizer.
-
- Member
- Posts: 1503
- Joined: Mon. Dec. 16, 2013 1:48 pm
- Location: somewhere high in the catskill mountains
- Hand Fed Coal Boiler: harman sf 160
- Coal Size/Type: Nut
- Other Heating: wood parlor stove
Last year, purchased 4 ton or Reading nut only because it could be delivered at a nominal fee. Prior to that I had used Blaschak. Blaschak seems to be top quality coal. However the Reading, in black bag nut was terrible. Probably had 5 lbs of fined in every bag. Was absolutely disgusting. According to this forum, Reading was addressed about this issue. Apparently all appeals for quality control fell on deaf ears. Never ever will I buy bagged Reading again!!!
Jim
Jim
- davidmcbeth3
- Member
- Posts: 8505
- Joined: Sun. Jun. 14, 2009 2:31 pm
- Coal Size/Type: nut/pea/anthra
I don't think that getting wet coal is on the manufacturer all the time .. if a dist. leaves bags out in the open then its one them.JohnB wrote:I burned quite a bit of Reading Pea this Winter. It certainly wasn't the cleanest coal I've bought but it burnt fine with no real issues.
I've gotten wet bags from several dist. of various manufacturers ... so I think its on the dist.
??
- coaledsweat
- Site Moderator
- Posts: 13768
- Joined: Fri. Oct. 27, 2006 2:05 pm
- Location: Guilford, Connecticut
- Stoker Coal Boiler: Axeman Anderson 260M
- Coal Size/Type: Pea
I never got a pallet of anything that wasn't capped and wrapped well enough to keep rain out.
- DennisH
- Member
- Posts: 336
- Joined: Mon. Feb. 21, 2011 8:35 am
- Location: Escanaba, MI
- Hand Fed Coal Furnace: Yukon-Eagle Klondike IV
- Other Heating: Propane
Had further inquiry from the company about the bad coal I purchased from Reading. The stuff I bought last year in black bags (nut coal) has been uniformly garbage with every single bag. Unfortunately I bought 200 bags (four pallets) of the stuff. I started out the season with Reading in white bags, purchased in 2014, and it was just fine. No issues. But every single black bag has been full of water, and globs of wet, sticky fines.coalder wrote:Last year, purchased 4 ton or Reading nut only because it could be delivered at a nominal fee. Prior to that I had used Blaschak. Blaschak seems to be top quality coal. However the Reading, in black bag nut was terrible. Probably had 5 lbs of fined in every bag. Was absolutely disgusting. According to this forum, Reading was addressed about this issue. Apparently all appeals for quality control fell on deaf ears. Never ever will I buy bagged Reading again!!!
Jim
We'll see if I get anything from the company other than inquiries of how many bad bags I used this year.
-
- Member
- Posts: 771
- Joined: Sun. Jan. 18, 2015 9:40 pm
- Location: plainfield NH
- Hand Fed Coal Furnace: newmac wood,coal,oil como
- Baseburners & Antiques: 20th century laurel, glenwood hickory,crawford fairy
- Coal Size/Type: nut, stove
- Contact:
I have had 10 or so bags kicking around over the winter all stove size with tons of fines and wood, I filled a 5 gal bucket, today I used my last bag of Santa so I gave reading another go, here is the result, this is a 8" pan with just a random shovel scoop taken out...
Dana
Dana