This contact form is for contacting us about login issues or for non members that need to contact us about an issue with this site.

Coalpail.com does not sell any coal products nor do we service any. For all questions about using coal, how to use your coal appliance, parts, manuals and anything of that nature register an account and post your question in the forum. Any questions like this submitted through this form will be ignored.

Other than login issues if you have questions about using the forum post your questions to the Forum News, Forum Questions & Forum Feedback section of the forum.

If you are logged in or can login in please you use the PM system to contact the admin or moderator instead of this form.

If you are are contacting us about login issues:

• If you know the username for the account use it for "Your name".
• If the email address used to register is still valid use it for "Your email address" .
• If the email address used for registration is no longer valid provide it in the message body.
• If you don't remember the username or email address please specify that.
• Wild card matches are possible if you think you know what the username or email address might contain.
• Provide the specific error if one is given.